Joshi, AshwinRandall, Sheila2015-05-212015-05-212009Joshi, A. W., & Randall, S. (2001). The indirect effects of organizational controls on salesperson performance and customer orientation. Journal of Business Research, 54(1), 1-9.http://hdl.handle.net/10315/29163The specific kind of control system which a manager uses can have a great impact on a salesperson.Attribution-Noncommercial-No Derivative Works 2.5 CanadaBusinessResearch Summary